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5 rules for setting up an online consultant for an online store
Chat rooms provide 38% of online sales (Shopolog.ru). Millennials - born from 1980 to 2000, spend over $ 600 billion annually in the US alone and prefer online chats to other communication channels.
The customer satisfaction rate for using the online consultant is 73%. This is higher than using email (61%), social media (48%) or telephone (44%). (lemonstand.com)
These are three compelling arguments in favor of an online consultant on a website. But how to properly configure its integration ...
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